Guest Experience Host

CLUB View

United Kingdom
Base: $27.86 ph; bonus/equity: performance based i...
Generating sales appointments
Building rapport with customers
Assisting tour generation process
The company's mission is to put the world on vacation through a dynamic portfolio of resort, travel club, and lifestyle travel brands

Job Summary

  • The company's mission is to put the world on vacation through a dynamic portfolio of resort, travel club, and lifestyle travel brands.
  • This role involves generating sales appointments, building rapport with customers, assisting with tour generation, and collaborating with the resort operations team.
  • Employees can build their career with a value-driven organization offering guaranteed hours, discounted stays, subsidized health insurance, professional development funding, and performance-based incentives.

Matching Summary

The company's mission is to put the world on vacation through a dynamic portfolio of resort, travel club, and lifestyle travel brands.

Salary

Base: $27.86 per hour; Bonus/Equity: performance based incentives; Benefits: Discounted hotel stays, Subsidised Private Health Insurance, Professional development funding

Skills & Requirements

Must-have

  • Generating sales appointments
  • Building rapport with customers
  • Assisting tour generation process
  • Working closely with resort operations
  • Meeting targets and KPIs
  • Available for weekend and public holiday shifts

Nice-to-have

  • Genuine passion for customer service
  • Enthusiastic, self-motivated and positive
  • Immaculate presentation and professional grooming
  • Recognize and solve problems
  • Inclusive environment and fun culture

Key Requirements

  • Previous hotel position experience desirable
  • No experience or qualifications required
  • Fluency in English
  • High levels of computer literacy
  • Previous PMS system (Opera) experience advantageous
  • Ability to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter