Bilingual Portuguese/english Customer Care Specialist

TaskUs

Not specified; not specified; comprehensive benefi...
Fully remote
Bilingual portuguese and english proficiency
1-2 years customer support experience
Technical support or help desk background
The role involves providing world-class service to customers accurately and efficiently across voice, chat, and email channels

Job Summary

  • The role involves providing world-class service to customers accurately and efficiently across voice, chat, and email channels.
  • TaskUs offers a People First culture with competitive salaries, comprehensive benefits, and opportunities for internal mobility.
  • Candidates must demonstrate strong critical thinking skills and the ability to work independently within a remote team environment.

Matching Summary

The role involves providing world-class service to customers accurately and efficiently across voice, chat, and email channels.

Salary

Not specified; Not specified; Comprehensive benefits packages mentioned

Skills & Requirements

Must-have

  • Bilingual Portuguese and English proficiency
  • 1-2 years customer support experience
  • Technical support or help desk background
  • Strong verbal and written communication skills
  • Experience with remote team collaboration

Nice-to-have

  • Social media savvy
  • Passion for problem-solving
  • Adaptability to process changes
  • Collaborative team player mindset

Key Requirements

  • Minimum 1-2 years in customer or technical support
  • Portuguese (B2/C1) and English (B2/C1) bilingualism
  • Willingness to participate in background screening

Work Rights

Not specified

Tailored Resume

Cover Letter