Customer Service Representative

Fox Racing

Competitive wages; benefits: medical, dental, visi...
Clear communication skills
Effective listening and empathy
Basic to advanced ms office expertise
This entry-level role guides customers and dealers through the FOX experience by providing professional assistance over phone, email, and web chat

Job Summary

  • This entry-level role guides customers and dealers through the FOX experience by providing professional assistance over phone, email, and web chat.
  • The position requires using expert product knowledge to troubleshoot issues, provide lead times, and manage customer orders effectively.
  • Employees enjoy competitive wages, great benefits including medical and dental coverage, and a fun team environment with employee discounts.

Matching Summary

This entry-level role guides customers and dealers through the FOX experience by providing professional assistance over phone, email, and web chat.

Salary

Competitive wages; Benefits: Medical, Dental, Vision, 401k matching; Employee discounts available

Skills & Requirements

Must-have

  • Clear communication skills
  • Effective listening and empathy
  • Basic to advanced MS Office expertise
  • Ability to multi-task and prioritize
  • Attentiveness and attention to detail

Nice-to-have

  • Understanding of Bicycle industry
  • Fun team environment experience
  • Positive language usage
  • Self-control and patience
  • Event support availability

Key Requirements

  • HS Diploma or GED required
  • Bicycle industry understanding is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter