Fidelity National Information Services is seeking a Business Systems Analysis Lead in York, GBR, who will provide technical support and maintain client relationships while identifying revenue opportunities. The ideal candidate will have a Master's degree in Information Technology, relevant experience in financial services, and proficiency with tools like ServiceNow and Jira
Job Summary
As a Business Systems Analysis Lead, you'll be working to maintain knowledge of an assigned set of clients in terms of their business and their solutions/configurations for a particular domain or functional area.
You will provide business and technical support to assigned clients through issue resolution, consulting on system functionality, best in class recommendations, and ensuring to adhere to our client’s Service Level Agreements in all respects.
At FIS, you can learn, grow and make an impact in your career with a flexible and creative work environment, diverse and collaborative atmosphere, and professional development resources.
Matching Summary
Match Score: 75
Fidelity National Information Services is seeking a Business Systems Analysis Lead in York, GBR, who will provide technical support and maintain client relationships while identifying revenue opportunities. The ideal candidate will have a Master's degree in Information Technology, relevant experience in financial services, and proficiency with tools like ServiceNow and Jira.
Skills & Requirements
Must-have
client relationship management
issue resolution
technical support
revenue generation opportunities
Service Level Agreements
ServiceNow and Jira experience
Nice-to-have
positive rapport with clients
maximize FIS revenue
client's business requirements
ITIL or PMP certification
Bankcard business knowledge
programming exposure
API experience
credit card knowledge
Key Requirements
Master's Degree in Information Technology or related field