Universal Banker - Eastern Branch, Baltimore Md

Mnbankandtrust

Baltimore, Maryland, United States of America
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
1 year retail sales or customer service experience
Strong verbal and interpersonal communication skills
Ability to handle difficult customer conversations
The role specializes in delivering exceptional branch customer experience through sales, service, and digital engagement for both consumer and business banking clients

Job Summary

  • The role specializes in delivering exceptional branch customer experience through sales, service, and digital engagement for both consumer and business banking clients.
  • Employees are responsible for educating customers on banking solutions, managing appointments, and proactively identifying opportunities to expand relationships.
  • The position requires adherence to strict compliance standards including Anti-Money Laundering (AML), Bank Secrecy Act (BSA), and Know Your Customer (KYC) protocols.

Matching Summary

The role specializes in delivering exceptional branch customer experience through sales, service, and digital engagement for both consumer and business banking clients.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1 year retail sales or customer service experience
  • Strong verbal and interpersonal communication skills
  • Ability to handle difficult customer conversations
  • Proficiency with internet user-level technology
  • Knowledge of AML, BSA, and KYC processes

Nice-to-have

  • Bilingual capabilities based on branch needs
  • Proven referral and sales ability
  • Empathy and customer centricity
  • Digital fluency and entrepreneurial spirit
  • Critical thinking in team environments

Key Requirements

  • High school diploma or GED
  • Minimum 1 year proven retail sales or customer service experience
  • Registration requirements under Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter