Senior Success Architect - Agentforce/data360

Salesforce

Not specified
5+ years strategic solution experience
3+ years salesforce core platform experience
Ai/llm implementation with langchain or llamaindex
Salesforce is seeking a Senior Success Architect for its Agentforce/Data360 division, focusing on technical expertise in Salesforce products and AI strategies to drive customer success. The ideal candidate will have extensive experience in cloud technologies, Salesforce Core, and AI implementations, along with strong communication skills

Job Summary

  • This role requires a Senior Success Architect to drive customer success by leveraging deep expertise in AI, Agentforce, and Data360.
  • The successful candidate will provide proactive and reactive support to Signature Success Plan clients, helping them achieve business value through strategic AI implementation.
  • Candidates must possess strong communication skills to influence stakeholders at all levels while navigating complex technical challenges in an ambiguous environment.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Success Architect for its Agentforce/Data360 division, focusing on technical expertise in Salesforce products and AI strategies to drive customer success. The ideal candidate will have extensive experience in cloud technologies, Salesforce Core, and AI implementations, along with strong communication skills.

Skills & Requirements

Must-have

  • 5+ years strategic solution experience
  • 3+ years Salesforce Core Platform experience
  • AI/LLM implementation with LangChain or LlamaIndex
  • Enterprise data platform knowledge Snowflake BigQuery
  • Native Japanese and Business English proficiency

Nice-to-have

  • Salesforce certification in Data Cloud or Agentforce
  • Experience with Flow and Lightning Web Components
  • Knowledge of NLP and ML concepts beyond LLMs
  • Proven track record influencing C-level executives
  • Ability to translate technical concepts to business value

Key Requirements

  • 5+ years cloud technology strategy experience
  • 3+ years hands-on Salesforce Core Platform work
  • Native Japanese language capability required
  • Business level English reading and speaking skills

Work Rights

Not specified

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