Assistant Customer Service (Retail)

CHRIS HUNTER PTE. LTD.

Singapore, Singapore
Basic salary; aws (13th month bonus); variable per...
Not specified
Oversee daily customer service operations
Process gst refunds and smart-card applications
Handle lost and found cases efficiently
CHRIS HUNTER PTE. LTD. is seeking an Assistant Customer Service representative to enhance customer satisfaction in their retail operations in Singapore. The ideal candidate should have experience in customer service, particularly in hospitality or as cabin crew, and will be responsible for addressing customer inquiries and maintaining service standards

Job Summary

  • The role involves overseeing daily customer service operations to ensure the highest priority on customer satisfaction.
  • Candidates will handle frontline support tasks including GST refund processing, smart-card applications, and managing lost and found reports.
  • The position offers a basic salary, an AWS (13th Month Bonus), and a variable performance bonus.

Matching Summary

Match Score: 85

CHRIS HUNTER PTE. LTD. is seeking an Assistant Customer Service representative to enhance customer satisfaction in their retail operations in Singapore. The ideal candidate should have experience in customer service, particularly in hospitality or as cabin crew, and will be responsible for addressing customer inquiries and maintaining service standards.

Salary

Basic Salary; AWS (13th Month Bonus); Variable Performance Bonus

Skills & Requirements

Must-have

  • Oversee daily customer service operations
  • Process GST refunds and smart-card applications
  • Handle lost and found cases efficiently

Nice-to-have

  • Prior cabin crew experience preferred
  • Hospitality or hotel industry background
  • Strong relationship building skills

Key Requirements

  • Prior experience in cabin crew or hospitality industry

Work Rights

Not specified

Tailored Resume

Cover Letter