Rtw Case Manager

EML

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.
  • EML fosters a learning culture that invests in employee development, offering flexibility to work from home up to three days per week after month three.
  • Employees benefit from a diverse team culture, comprehensive wellbeing programs, and access to generous discounts through the RewardsHub program.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.

Salary

Not specified; Not specified; Generous employee benefits included

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking in recovery planning

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong decision-making and communication skills
  • Ability to build rapport with injured workers and employers

Work Rights

Not specified

Tailored Resume

Cover Letter