Claims Consultant

112

Tweed Heads, Australia
Not specified; not specified; generous discounts f...
Hybrid (fully remote after initial onboarding period)
Customer focused service delivery
Caseload management within legislation
Team collaboration and multitasking
EML is seeking a Claims Consultant to manage a portfolio of workers' compensation claims in a supportive and collaborative environment based in Tweed Heads, Australia. The role emphasizes customer service, teamwork, and proactive case management, with opportunities for professional development and flexible work arrangements

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers returning to work.
  • Candidates will collaborate with specialists including Technical Specialists and Injury Management Specialists to ensure successful case outcomes.
  • The company offers a diverse culture with flexible work-from-home options up to 3 days per week after the initial three months.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant to manage a portfolio of workers' compensation claims in a supportive and collaborative environment based in Tweed Heads, Australia. The role emphasizes customer service, teamwork, and proactive case management, with opportunities for professional development and flexible work arrangements.

Salary

Not specified; Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme; Up to 16 weeks paid parental leave

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Caseload management within legislation
  • Team collaboration and multitasking

Nice-to-have

  • Previous medical or hospitality experience
  • Creative stakeholder engagement
  • High attention to detail skills

Key Requirements

  • Face-to-face group interview attendance required
  • Availability for full-time permanent start date
  • Willingness to go above and beyond for customers

Work Rights

Not specified

Tailored Resume

Cover Letter