Client Success Manager, Wealth And Trust Management

Fidelity National Information Services

Multiple Locations
Base: $90,640-$152,260; bonus/equity: not specifie...
On-site
Client satisfaction and adoption
Strategic client partnerships
Product expertise
The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution

Job Summary

  • The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution.
  • By serving as a strategic partner, the CSM ensures clients realize the full value of their investment, fostering long-term relationships and aligning solution outcomes with business goals.
  • FIS is committed to providing its employees with an exciting career opportunity and competitive compensation.

Matching Summary

The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution.

Salary

Base: $90,640-$152,260; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client satisfaction and adoption
  • Strategic client partnerships
  • Product expertise
  • Financial technology industry knowledge
  • Analyze client health data

Nice-to-have

  • Cross-functional collaboration
  • Proactive client engagement
  • Influence product roadmaps

Key Requirements

  • 5-7 years of experience in Client Success, Client Service/Support, Account Management
  • Bachelor's degree
  • Previous experience in financial technology services
  • Knowledge of financial technology industry and products
  • Experience with Tableau or similar software

Work Rights

Not specified

Tailored Resume

Cover Letter