Job Summary

• Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations.
• The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma
• three to six months of relevant experience preferred
• Strong computer navigation skills
• Ability to effectively communicate
• Dependable with strong attention to detail
• Ability to work as a team member
• Ability to rotate shifts

Work Rights