Customer Service Representative

Skechers

St. Albans, United Kingdom
Onsite
Excellent customer-facing communication skills
Effectively resolve queries
Liaise with wholesale customers
You will be responsible for all aspects of account management for several National, Key, and Independent retail accounts stocking Skechers footwear

Job Summary

  • You will be responsible for all aspects of account management for several National, Key, and Independent retail accounts stocking Skechers footwear.
  • Working closely with our US and EU allocation teams, our sales team, and our warehouses, you will be the key contact in ensuring the orders run smoothly from point of order to delivery.
  • With competitive salary and benefits, plus opportunities for career growth, you can make your mark in the world of wholesale with Skechers!

Matching Summary

You will be responsible for all aspects of account management for several National, Key, and Independent retail accounts stocking Skechers footwear.

Skills & Requirements

Must-have

  • Excellent customer-facing communication skills
  • Effectively resolve queries
  • Liaise with wholesale customers
  • Manage orderbook effectively
  • Proficient in MS Office Suite
  • Detail-oriented and organised

Nice-to-have

  • Creative and forward-thinking
  • Knowledge of fashion industry
  • Positive and self-motivated
  • Be a brand ambassador

Key Requirements

  • Ability to interpret customer orders, emails, safety rules, policies, procedures, and operating/maintenance instructions

Work Rights

Not specified

Tailored Resume

Cover Letter