Customer Relationship Representative

Porsche Novi

Novi, MI, United States
Cr process management
Training approved processes
Call sales customers
Leading CR process management at assigned stores by observing, installing, and training approved processes

Job Summary

  • Leading CR process management at assigned stores by observing, installing, and training approved processes.
  • Call sales customers to follow up on their experience and satisfaction with their vehicle.
  • Listen to incoming calls and coach team members on improving their customer communication skills.

Matching Summary

Leading CR process management at assigned stores by observing, installing, and training approved processes.

Skills & Requirements

Must-have

  • CR process management
  • training approved processes
  • call sales customers
  • listen to incoming calls
  • administer Employee Satisfaction Survey
  • draft response letters to DOJ

Nice-to-have

  • drive to perform
  • excel and improve constantly
  • positive team environment
  • honest, simpler buying experience

Key Requirements

  • Excellent time management skills
  • Available on Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter