Senior Service Designer

jobs.barclays

London, England, United Kingdom
Service blueprinting
Customer journey mapping
Design prototyping
The role focuses on designing end-to-end customer journeys to meet user goals

Job Summary

  • The role focuses on designing end-to-end customer journeys to meet user goals.
  • You will collaborate with various stakeholders to create design artefacts and drive business change.
  • A deep understanding of design methodologies is essential for success in this position.

Matching Summary

The role focuses on designing end-to-end customer journeys to meet user goals.

Skills & Requirements

Must-have

  • service blueprinting
  • customer journey mapping
  • design prototyping
  • accessibility standards compliance

Nice-to-have

  • experience with Figma
  • financial services background
  • strong stakeholder management skills

Key Requirements

  • experience in service design execution
  • planning and facilitating workshops
  • working in large complex organizations

Work Rights

Not specified

Tailored Resume

Cover Letter