Director, Research & User Experience Intelligence, Card

Capital One

McLean, VA, USA
Mclean, va: $230,400 - $263,000; new york, ny: $25...
Human factors
Digital product design
Quantitative data analysis
The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences

Job Summary

  • The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences.
  • You will provide learning velocity through a structured and systems-oriented combination of primary research, quantitative analysis, and various data inputs – creating cumulative user intelligence.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Matching Summary

The goal of Experience Design Research (XDR) is to accelerate teams’ learning velocity – providing product teams with the user knowledge they need to design and deliver useful and usable experiences.

Salary

McLean, VA: $230,400 - $263,000; New York, NY: $251,400 - $286,900; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • human factors
  • digital product design
  • quantitative data analysis
  • triangulating data sources
  • AI tools for insight creation
  • continuous discovery program

Nice-to-have

  • industry-leading products
  • accelerate learning velocity
  • build brand with humanity
  • drive business advantage
  • navigating organizational channels

Key Requirements

  • 5 Years User Experience Research
  • 5 years aggregating quantitative data
  • 2 years managing researchers
  • 1 year leveraging AI tools
  • 7+ Years User Experience Research
  • 7+ years aggregating quantitative data
  • 5+ years managing researchers

Work Rights

Not specified

Tailored Resume

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