Medical Assistant Lead - Im Residency - Full-time (park Ridge)

Advocate Health

Park Ridge, Illinois, US
Base: $24.10 - $36.15; bonus/equity: not specified...
Direct and indirect patient care
Daily team operations
Staffing schedules
Responsible for direct and indirect patient care, including assisting with office procedures, triage, and managing incoming calls and appointments

Job Summary

  • Responsible for direct and indirect patient care, including assisting with office procedures, triage, and managing incoming calls and appointments.
  • Ensures high flexibility of staff, coordinates staffing schedules, and carries out process and 6S audits to drive waste out of the process.
  • Manages direct reports' orientation, training, and performance, upholding clinic policies and serving as a role model.

Matching Summary

Responsible for direct and indirect patient care, including assisting with office procedures, triage, and managing incoming calls and appointments.

Salary

Base: $24.10 - $36.15; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • direct and indirect patient care
  • daily team operations
  • staffing schedules
  • process improvement initiatives
  • clinical compliance verification
  • patient handling equipment use

Nice-to-have

  • strong customer service skills
  • effective conflict resolution
  • service recovery skills
  • team meetings and huddles
  • cost reduction targets

Key Requirements

  • Graduate of accredited healthcare program
  • One year experience in related medical department
  • Medical Assistant Cert/Reg
  • High school diploma or equivalent
  • Current CPR certification
  • License in State of Illinois

Work Rights

Not specified

Tailored Resume

Cover Letter