Head Of Base Management For Multi Product Ownership

Globe

City, State, Country
Base management experience
Customer retention strategies
Data-driven decision making
The Head of Base Management for MPO is responsible for maximizing lifetime value, retention, and loyalty of the MPO customer base

Job Summary

  • The Head of Base Management for MPO is responsible for maximizing lifetime value, retention, and loyalty of the MPO customer base.
  • This role designs and executes lifecycle management strategies that ensure MPO customers feel recognized, rewarded, and supported over time.
  • The Head of Base Management partners closely with Care, CX, Loyalty, and Digital teams to operationalize tier-based benefits.

Matching Summary

The Head of Base Management for MPO is responsible for maximizing lifetime value, retention, and loyalty of the MPO customer base.

Skills & Requirements

Must-have

  • Base management experience
  • Customer retention strategies
  • Data-driven decision making

Nice-to-have

  • Cross-functional collaboration
  • Strategic thinking
  • People management experience

Key Requirements

  • At least 5 years experience
  • Strong understanding of retention economics
  • Experience running loyalty programs

Work Rights

Not specified

Tailored Resume

Cover Letter