Online Account Handler (frabelux)

American International Group

Brussels, Belgium
On-site
Single point of contact for brokers
Administration of non-standard certificates
Handling of referrals and booking systems
AIG is seeking an Online Account Handler in Brussels, Belgium, responsible for managing broker inquiries and ensuring the smooth operation of the AIG Online platform. The ideal candidate should have over three years of administrative experience, a proactive approach, and the ability to work in a dynamic, customer-focused environment

Job Summary

  • You are responsible for the AIG Online platform that is used for brokers, acting as the single point of contact for all their questions via call and email.
  • This role involves significant administrative responsibilities including creating non-standard certificates, managing booking systems, following up with underwriting and brokers/customers, and handling technical questions about the platform.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development, fostering a culture of inclusion and belonging.

Matching Summary

Match Score: 75

AIG is seeking an Online Account Handler in Brussels, Belgium, responsible for managing broker inquiries and ensuring the smooth operation of the AIG Online platform. The ideal candidate should have over three years of administrative experience, a proactive approach, and the ability to work in a dynamic, customer-focused environment.

Skills & Requirements

Must-have

  • single point of contact for brokers
  • administration of non-standard certificates
  • handling of referrals and booking systems
  • technical questions about AIG Online

Nice-to-have

  • problem solver
  • dynamic and international environment
  • proactive and customer focus
  • accurate and precise work

Key Requirements

  • 3+ years of demonstrated experience in administration
  • Experience in the world of insurance is an asset

Work Rights

Not specified

Tailored Resume

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