Base: £25,155; bonus/equity: not specified; benefi...
Onsite
Previous customer service skills face to face or telephone
Good it skills using microsoft office suite
Flexibility to work shift pattern between 8.15am-7pm
The role involves receiving inbound calls from candidates looking to join the British Army and responding to enquiries regarding their application processes
Job Summary
The role involves receiving inbound calls from candidates looking to join the British Army and responding to enquiries regarding their application processes.
Employees will answer calls, respond to online webchat enquiries, and accurately update internal databases while supporting team members as required.
The position offers a salary of £25,155, 23 days' holiday rising to 27, and access to voluntary benefits including discounts on retail and health & wellbeing.
Matching Summary
The role involves receiving inbound calls from candidates looking to join the British Army and responding to enquiries regarding their application processes.
Salary
Base: £25,155; Bonus/Equity: Not specified; Benefits: 23 days' holiday (rising to 27), pension, life assurance, cycle2work scheme
Skills & Requirements
Must-have
Previous customer service skills face to face or telephone
Good IT skills using Microsoft Office Suite
Flexibility to work shift pattern between 8.15am-7pm
Nice-to-have
Familiarity with army careers
Empathy and patience
Active listening skills with typing ability
Key Requirements
Must have flexibility to work shift pattern
Comfortable working in team environment as well as independently