Soporte Técnico De Ti

Megalabs

Guatemala City, Guatemala
Not specified
2 years minimum experience in it support
Active directory administration
Network data and voice maintenance
Megalabs is seeking a Technical Support Specialist to enhance and optimize corporate processes through effective management of technology platforms. The role requires a minimum of two years of experience in technical support, with a focus on maintaining IT services and providing user assistance

Job Summary

  • The role focuses on ensuring the correct functioning of IT services through preventive and corrective actions.
  • Candidates will be responsible for managing Active Directory, user accounts, and computer equipment inventory.
  • The company values diversity, inclusion, and a culture where employees can express their authentic selves.

Matching Summary

Match Score: 75

Megalabs is seeking a Technical Support Specialist to enhance and optimize corporate processes through effective management of technology platforms. The role requires a minimum of two years of experience in technical support, with a focus on maintaining IT services and providing user assistance.

Skills & Requirements

Must-have

  • 2 years minimum experience in IT support
  • Active Directory administration
  • Network data and voice maintenance
  • Server and workstation updates
  • Antivirus monitoring and management

Nice-to-have

  • Experience with innovation initiatives
  • Project management support skills
  • Strong ethical compliance awareness
  • Ticketing system proficiency

Key Requirements

  • Technical degree or current university studies in related field
  • Minimum 2 years of experience in similar IT support roles
  • Must be located in Guatemala

Work Rights

Not specified

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