Technical Support Analyst

Global Payments Inc.

Desktop and laptop imaging
Active directory management
Lan service configuration
The role involves performing the installation, repair, and preventative maintenance of servers and edge of network devices while ensuring adherence to company policies

Job Summary

  • The role involves performing the installation, repair, and preventative maintenance of servers and edge of network devices while ensuring adherence to company policies.
  • Candidates will assist in determining suitable software to meet user requirements and troubleshoot software and hardware failures related to servers and desktop computers.
  • The position requires setting up and configuring appropriate hardware and software for new team members as a primary analyst.

Matching Summary

The role involves performing the installation, repair, and preventative maintenance of servers and edge of network devices while ensuring adherence to company policies.

Skills & Requirements

Must-have

  • Desktop and laptop imaging
  • Active Directory management
  • LAN service configuration
  • Hardware troubleshooting
  • Microsoft Operating Systems support

Nice-to-have

  • Virtual Desktop Infrastructure experience
  • MDM platform knowledge
  • Customer facing communication skills
  • Documentation review and updates
  • Network problem identification

Key Requirements

  • Bachelor's Degree in Computer Science or MIS preferred
  • No relevant experience required
  • Degree in other fields considered

Work Rights

Not specified

Tailored Resume

Cover Letter