Cust Care Parts Coordinator

Clayton Homebuilding Group

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Maintain inventory controls in office and warehouse
Take and log parts orders for dealers
Review orders for correct quantities and parts
** Clayton Homebuilding Group is seeking a Customer Care Parts Coordinator to manage inventory, facilitate parts orders, and enhance customer service experiences. The ideal candidate is detail-oriented, reliable, and possesses strong communication skills, with a preference for those experienced in inventory control and customer service. **

Job Summary

  • The Customer Care Parts Coordinator is responsible for facilitating and pulling required service parts while maintaining accurate inventory controls.
  • Team members will take and log parts orders, review them for accuracy, and coordinate shipping to ensure timely delivery to dealers and homeowners.
  • Clayton offers excellent benefits including flexible health packages, competitive 401K matching, paid parental leave, and tuition reimbursement.

Matching Summary

Match Score: 75

** Clayton Homebuilding Group is seeking a Customer Care Parts Coordinator to manage inventory, facilitate parts orders, and enhance customer service experiences. The ideal candidate is detail-oriented, reliable, and possesses strong communication skills, with a preference for those experienced in inventory control and customer service. **

Skills & Requirements

Must-have

  • Maintain inventory controls in office and warehouse
  • Take and log parts orders for dealers
  • Review orders for correct quantities and parts
  • Package and ship parts within time frames
  • Communicate positively with customers daily

Nice-to-have

  • Develop understanding of common part names
  • Create processes to improve customer experience
  • Follow up until claims are resolved
  • Positive and cooperative team member attitude

Key Requirements

  • High School Diploma or associate degree preferred
  • Proficiency in MS Office software including Excel
  • Knowledge of AS400 system preferred

Work Rights

Not specified

Tailored Resume

Cover Letter