Case Manager

EML

Sydney, Australia
Fully remote
Claims management
Member communication
Superannuation legislation compliance
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness

Job Summary

  • The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness.
  • Prepare and implement effective claims management and member communication strategies regularly within timeframe to achieve optimum member outcomes.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership.

Matching Summary

The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness.

Skills & Requirements

Must-have

  • claims management
  • member communication
  • superannuation legislation compliance
  • compassionate support
  • empathetic communication

Nice-to-have

  • learning culture
  • diverse and collaborative team
  • work-life balance
  • continuous investment in employees

Key Requirements

  • Previous experience in superannuation
  • life insurance experience
  • personal injury claims management experience
  • Strong understanding of claims processes
  • Relevant legislation knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter