AIG Europe Ltd is seeking a Claims Intake Analyst (FNOL) to join their Claims Department, focusing on efficiently handling initial claim reports and ensuring accurate data entry. The ideal candidate should have strong customer service skills, be detail-oriented, and fully bilingual in Spanish and English
Job Summary
This role is responsible for handling initial claim reports from policyholders, agents, and third parties to ensure timely setup into the claims management system.
The ideal candidate must be fully bilingual, communicating fluidly in both Spanish and English for oral and written tasks.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
Match Score: 85
AIG Europe Ltd is seeking a Claims Intake Analyst (FNOL) to join their Claims Department, focusing on efficiently handling initial claim reports and ensuring accurate data entry. The ideal candidate should have strong customer service skills, be detail-oriented, and fully bilingual in Spanish and English.
Skills & Requirements
Must-have
Fully bilingual in Spanish and English
Strong data entry accuracy and speed
Experience navigating multiple systems
Nice-to-have
Basic knowledge of insurance terminology
Empathy and customer service orientation
Problem solving skills for unusual situations
Key Requirements
Associates degree or equivalent
Customer service role experience
Must be able to communicate in Spanish and English