(usa) Store Lead (complex) - Wm

Walmart

Columbia, MO, United States
Base: $80,000.00 - $100,000.00; bonus/equity: perf...
Customer service approaches
Financial performance of facility
Directs facility operations
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards

Job Summary

  • Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards.
  • Drives and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved assisting the store manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales.
  • Walmart offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet, including health, financial, and paid time off benefits.

Matching Summary

Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards.

Salary

Base: $80,000.00 - $100,000.00; Bonus/Equity: performance-based bonus awards; Benefits: Health, financial, and paid time off benefits

Skills & Requirements

Must-have

  • customer service approaches
  • financial performance of facility
  • directs facility operations
  • supervision and development
  • execution of business plans
  • company policies and procedures

Nice-to-have

  • builds high-performing teams
  • works collaboratively
  • displays curiosity and desire to learn
  • acts in a selfless manner
  • puts the customer first

Key Requirements

  • 1 year general management experience
  • 2 years of college
  • 1 year retail experience and 1 year supervising 10 associates
  • 2 years general work experience and 1 year supervising 10 associates

Work Rights

Not specified

Tailored Resume

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