Psr - Patient Services Representative (levels 1-2) - Thoracic & Orthopedic Clinic - Stephenson Cancer Center

OU Health

Patient appointment scheduling
Patient demographic management
Answering telephone calls
Patient Service Representative positions are available at Levels I or II depending on experience and education

Job Summary

  • Patient Service Representative positions are available at Levels I or II depending on experience and education.
  • Essential responsibilities include scheduling patient appointments, providing clinic information, obtaining and updating patient demographics, and handling telephone calls.
  • OU Health offers a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

Matching Summary

Patient Service Representative positions are available at Levels I or II depending on experience and education.

Skills & Requirements

Must-have

  • Patient appointment scheduling
  • Patient demographic management
  • Answering telephone calls
  • Cash drawer reconciliation
  • Insurance eligibility verification
  • EMR system usage

Nice-to-have

  • Promoting patient portal usage
  • Patient chart management
  • Medical records copying
  • Financial account discussions

Key Requirements

  • High School Diploma or GED
  • 1+ years professional work experience (PSR I)
  • 3+ years customer service experience (PSR II)
  • 6+ months clinical environment experience (PSR II)
  • Proficient with Microsoft Office tools
  • Keyboarding skills

Work Rights

Not specified

Tailored Resume

Cover Letter