Patient Access Coordinator I - North Fayette Health + Wellness Pavilion

Highmark Health

North Fayette, PA, US
Verify patient demographic data
Validate medical benefits and plan codes
Calculate patient financial responsibilities
The role creates the first impression of AHN's services by articulating financial responsibilities clearly to patients and families

Job Summary

  • The role creates the first impression of AHN's services by articulating financial responsibilities clearly to patients and families.
  • Employees assume clinical and financial risk when collecting and documenting information on behalf of the patient.
  • The position requires adherence to HIPAA regulations and company policies regarding confidential customer information.

Matching Summary

The role creates the first impression of AHN's services by articulating financial responsibilities clearly to patients and families.

Skills & Requirements

Must-have

  • Verify patient demographic data
  • Validate medical benefits and plan codes
  • Calculate patient financial responsibilities
  • Process insurance authorizations and referrals
  • Perform daily reconciliation in ADT system

Nice-to-have

  • Experience in demanding customer service environment
  • Knowledge of medical terminology
  • Call center experience preferred
  • Ability to escalate complex accounts
  • Strong verbal and written communication skills

Key Requirements

  • Minimum High school diploma or GED
  • One previous year of related experience
  • Experience operating PC and software applications

Work Rights

Not specified

Tailored Resume

Cover Letter