Patient Service Representative (psr) - Per Diem - Surgical Specialties (park Ridge)

Advocate Health

Park Ridge, IL, US
Base: $19.45 - $29.20 ph; bonus/equity: not specif...
Per diem
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Health is seeking a Patient Service Representative (PSR) for a per diem role in its Surgical Specialties department located in Park Ridge, IL. The position involves providing high-quality service to patients, managing appointments, and addressing billing inquiries, with a pay range of $19.45 to $29.20 per hour

Job Summary

  • The role provides efficient, high-quality service to patients arriving for appointments or contacting the facility by phone.
  • Employees are responsible for verifying insurance eligibility, entering billing information, and maintaining accurate medical records.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Matching Summary

Match Score: 75

Advocate Health is seeking a Patient Service Representative (PSR) for a per diem role in its Surgical Specialties department located in Park Ridge, IL. The position involves providing high-quality service to patients, managing appointments, and addressing billing inquiries, with a pay range of $19.45 to $29.20 per hour.

Salary

Base: $19.45 - $29.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving abilities for complex issues

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter