Retail Sales Associate - Furniture/mattresses/rugs, Biltmore Fashion Park - Full Time

Macy's

Phoenix, AZ, United States
On-site
Outstanding customer service
Meet sales goals
Sell protection plans
Provide outstanding customer service in Furniture areas and create shopping experiences that make every customer feel welcomed and comfortable

Job Summary

  • Provide outstanding customer service in Furniture areas and create shopping experiences that make every customer feel welcomed and comfortable.
  • Meet sales goals, sell protection plans, manage return rates, and promote our loyalty program while demonstrating superior product knowledge.
  • Macy's offers a dynamic, inclusive environment with competitive pay and benefits, including health and wellness coverage, 401(k) match, paid time off, and paid holidays.

Matching Summary

Provide outstanding customer service in Furniture areas and create shopping experiences that make every customer feel welcomed and comfortable.

Skills & Requirements

Must-have

  • Outstanding customer service
  • Meet sales goals
  • Sell protection plans
  • Manage return rates
  • Promote loyalty program
  • Superior product knowledge

Nice-to-have

  • Engage customers
  • Personalized recommendations
  • Utilize technology for orders
  • Problem-solving customer issues
  • Maintain customer contact post-delivery
  • Foster acceptance and respect

Key Requirements

  • 1-2 years of related experience
  • Flexible availability (days, evenings, weekends, holidays)
  • Strong interpersonal skills
  • Resourceful and adaptable

Work Rights

Not specified

Tailored Resume

Cover Letter