Patient Service Representative I Hospital - Part Time 2nd Shift

Callowayhealth

Unknown, IL, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Part-time, 2nd shift (every other weekend and rotating holidays)
Customer service philosophy
Aidet standards
Verify insurance coverage
Callowayhealth is seeking a part-time Patient Service Representative for the 2nd shift, responsible for providing exceptional customer service while assisting patients with registration, insurance verification, and financial counseling. The role requires flexible hours, including weekends and holidays, and emphasizes adherence to the company’s service standards

Job Summary

  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Responsible for security authorization and precertification of inpatient and outpatient services.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

Callowayhealth is seeking a part-time Patient Service Representative for the 2nd shift, responsible for providing exceptional customer service while assisting patients with registration, insurance verification, and financial counseling. The role requires flexible hours, including weekends and holidays, and emphasizes adherence to the company’s service standards.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Customer service philosophy
  • AIDET standards
  • Verify insurance coverage
  • Collect co-payments
  • Electronic systems for verification
  • Data entry proficiency

Nice-to-have

  • Team building activities
  • Quality initiatives participation
  • Flexible schedule support

Key Requirements

  • High School Diploma
  • 2 years of experience in Patient Access or related fields
  • Intermediate math skills
  • Typing 25 WPM
  • Basic understanding of web-based systems

Work Rights

Not specified

Tailored Resume

Cover Letter