Customer Service Consultant

Caliber Public Safety

Westover, , USA
$18-20.50 ph
On-site
Greet customers in person or on the phone
Assist with vehicle drop-offs and deliveries
Communicate with customers, clients, teammates, and vendors
Caliber Public Safety is seeking a Customer Service Consultant for their Westover location, responsible for providing exceptional customer service, assisting collision estimators, and ensuring smooth vehicle repairs. The role requires a minimum of two years of customer-facing experience and offers competitive pay and benefits from day one

Job Summary

  • Perform all-purpose duties including greeting customers, determining needs, and providing guidance and assistance.
  • Assist Collision Estimators by handling vehicle drop-offs, mapping, photographing, arranging transportation, and preparing paperwork.
  • Benefits include medical, dental, and vision from day one, industry comparable pay, paid vacation and holidays, and career growth opportunities.

Matching Summary

Match Score: 85

Caliber Public Safety is seeking a Customer Service Consultant for their Westover location, responsible for providing exceptional customer service, assisting collision estimators, and ensuring smooth vehicle repairs. The role requires a minimum of two years of customer-facing experience and offers competitive pay and benefits from day one.

Salary

$18-20.50 per hour

Skills & Requirements

Must-have

  • Greet customers in person or on the phone
  • Assist with vehicle drop-offs and deliveries
  • Communicate with customers, clients, teammates, and vendors
  • Adhere to Standard Operating Procedures
  • Provide personable, friendly customer service

Nice-to-have

  • Sales experience a plus
  • Passion for learning the collision industry
  • Adapt easily to a fast-paced environment

Key Requirements

  • 2+ years of customer facing experience
  • Valid driver's license
  • Eligible for company insurance policy coverage
  • Ability to perform consistent physical activity
  • Ability to understand instructions
  • Must be eligible to work in the U.S. with no restrictions

Work Rights

Must be eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter