Telephone Operator - Part Time - Rotational - Monroeville

Highmark Health

Monroeville, Pennsylvania, US
Switchboard operation
Answering and directing calls
Emergency response communication
Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication

Job Summary

  • Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication.
  • Immediately responds to all alarms, security calls, and medical emergencies, pages all persons designated to respond to emergencies, and logs emergency response information.
  • Maintains and cleans all switchboard equipment, identifying and resolving malfunctions to any equipment through defined problem correction procedures.

Matching Summary

Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication.

Skills & Requirements

Must-have

  • switchboard operation
  • answering and directing calls
  • emergency response communication
  • alarm system monitoring
  • HIPAA compliance

Nice-to-have

  • interpersonal communication skills
  • ethical and legal standards
  • data security guidelines

Key Requirements

  • High school diploma or GED
  • 1-3 months related experience
  • PC-based telephone operator console experience

Work Rights

Not specified

Tailored Resume

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