Conseiller Client (f/h) - Service Client - Marrakech - Allemand

Concentrix

Marrakech, Morocco
Fully remote
Excellent german speaking and writing
Customer needs answering
Problem solving and complaint handling
As a customer service advisor, you will play an essential role by answering customer needs, solving problems, and providing tailored solutions to strengthen customer trust and loyalty

Job Summary

  • As a customer service advisor, you will play an essential role by answering customer needs, solving problems, and providing tailored solutions to strengthen customer trust and loyalty.
  • Concentrix offers attractive compensation with additional bonuses, excellent social benefits including health insurance and a pension plan, and continuous training to develop your skills.
  • The company provides a dynamic work environment with thematic events and gifts throughout the year to foster team spirit, along with free access to a gym and secure transport.

Matching Summary

As a customer service advisor, you will play an essential role by answering customer needs, solving problems, and providing tailored solutions to strengthen customer trust and loyalty.

Skills & Requirements

Must-have

  • Excellent German speaking and writing
  • Customer needs answering
  • Problem solving and complaint handling
  • Digital tools proficiency

Nice-to-have

  • Positive attitude and curiosity
  • Passion for customer satisfaction
  • Team spirit and collaboration

Key Requirements

  • German language proficiency required
  • English language skills are a plus
  • Digital tools mastery

Work Rights

Not specified

Tailored Resume

Cover Letter