Patient Support Supervisor

Shieldshealthsolutions

Remote
Remote
Patient support center leadership
Medication adherence
Prior authorization support
Provide day-to-day leadership for a significant portion of Patient Support Center and will be responsible for leading a team of Patient Support team members

Job Summary

  • Provide day-to-day leadership for a significant portion of Patient Support Center and will be responsible for leading a team of Patient Support team members.
  • Manage all responsible work of assigned sites/clinics and ensure service level metrics are reached in accordance with contract requirements.
  • Lead and manage a Patient Support team to ensure all service level goals are met and patients receive the highest quality care.

Matching Summary

Provide day-to-day leadership for a significant portion of Patient Support Center and will be responsible for leading a team of Patient Support team members.

Skills & Requirements

Must-have

  • Patient Support Center leadership
  • medication adherence
  • prior authorization support
  • financial assistance support
  • service level metrics
  • employee development
  • team meetings
  • Microsoft Office proficiency

Nice-to-have

  • results-oriented
  • positive outlook
  • forward planner
  • natural leader
  • service-oriented
  • motivational style
  • performance accountability
  • close-knit team member

Key Requirements

  • Registered Pharmacy Technician (CPhT)
  • 3+ years pharmacy technician experience
  • High School diploma / GED
  • Leadership experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter