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Roche UK is seeking a Senior Field Applications Specialist in Tissue Diagnostics to provide customer support and training for their diagnostic equipment and solutions. The role involves extensive on-site support, requiring travel and strong problem-solving skills, with a focus on improving patient care through innovative technologies.
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Job Summary
Acting as the primary liaison/customer representative throughout the implementation process and future histology application support.
Provide highly visible, self-supervised and self-directed, extensive on-site advisory customer support through the implementation of Roche Tissue instrumentation and tailored customer training.
Is recognized as a Technical Expert amongst peers, Roche Support Network leadership, and stakeholders within the broader Roche Diagnostics organization.
Matching Summary
Match Score: 75
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Roche UK is seeking a Senior Field Applications Specialist in Tissue Diagnostics to provide customer support and training for their diagnostic equipment and solutions. The role involves extensive on-site support, requiring travel and strong problem-solving skills, with a focus on improving patient care through innovative technologies.
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Salary
Base: $63,800-$118,400; Bonus/Equity: Discretionary annual bonus may be available; Benefits: Detailed at link provided
Skills & Requirements
Must-have
Tissue Diagnostics instrumentation
Histology application support
On-site advisory customer support
Independent analysis and problem-solving
Mentoring Field Applications Specialists
Nice-to-have
Customer consultative skills
Foster strong customer relationships
Continuous improvement of quality system
Open dialogue and genuine connections
Key Requirements
3+ years of experience
Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience
Education or experience in Histotechnology
HT, HTL or CT Certification preferred
Experience with automated staining platforms and Digital Pathology solutions