SEEK is seeking a Customer Success Manager in Taguig, Philippines, to drive customer engagement, product adoption, and revenue growth. The ideal candidate will have a strong background in customer relationship management, particularly in recruitment and HR technologies
Job Summary
This strategic role focuses on driving customer engagement, product adoption, and sustainable revenue growth within our customer segments.
Success in this position requires executing data-informed engagement strategies, managing customer relationships, and achieving measurable business outcomes through improved customer satisfaction and long-term retention.
SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia, and has been recognized as one of Australia’s Top Ten Places to Work in Technology.
Matching Summary
Match Score: 85
SEEK is seeking a Customer Success Manager in Taguig, Philippines, to drive customer engagement, product adoption, and revenue growth. The ideal candidate will have a strong background in customer relationship management, particularly in recruitment and HR technologies.
Skills & Requirements
Must-have
Drive customer engagement and adoption
Manage customer relationships
Product education and platform walkthroughs
Identify opportunities for package upgrade
Conduct Account Reviews and Product Training
Nice-to-have
Trusted advisor to customers
Data-informed engagement strategies
Proactive whole-of-business conversations
Passion for customer success and service
Key Requirements
Relevant degree or equivalent experience
Understanding of recruitment processes and HR technologies
Proven track record of building strong customer relationships