Job Summary

• Provide call logging services in accordance with service guidelines, receiving and logging complaints with unique identity numbers.
• Generate job cards/work orders, assign specific service providers, and follow up on completion while recording response times.
• Responsible for handling incoming and outgoing calls, maintaining telephone registers, and coordinating with internal departments for special requests.

Matching Summary

Skills & Requirements

Key Requirements

• Experience in Helpdesk operations
• Proficiency in call logging and tracking
• Ability to manage service requests

Work Rights