Senior Manager, Customer Success

Live Nation

Multiple Locations
Base: $110,000 - 120,000 usd; bonus/equity: not sp...
Client relationship management
Business operations coordination
Financial reporting and forecasting
Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders including Ticketmaster and Live Nation Concerts

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders including Ticketmaster and Live Nation Concerts.
  • The Senior Customer Success Manager will build and deepen client relationships, monitor product usage, manage revenue, and collaborate with internal teams to drive business growth and optimize digital products.
  • Live Nation offers comprehensive benefits including medical, vision, dental, paid time off, 401(k) with company match, new parent support, tuition reimbursement, and volunteer time off.

Matching Summary

Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders including Ticketmaster and Live Nation Concerts.

Salary

Base: $110,000 - 120,000 USD; Bonus/Equity: Not specified; Benefits: Comprehensive health, wealth, family, career and other perks

Skills & Requirements

Must-have

  • Client relationship management
  • Business operations coordination
  • Financial reporting and forecasting
  • Digital product optimization
  • Data analysis and visualization
  • Project and program management

Nice-to-have

  • Entrepreneurial spirit
  • Strategic problem-solving
  • Collaborative and forward-thinking
  • Strong communication skills
  • Operational discipline
  • Ability to travel approximately 15%

Key Requirements

  • BA/BS degree required, MBA preferred
  • 6+ years relevant experience in technology, ecommerce or consulting
  • Previous customer success or client-service experience
  • Work authorization in the U.S. without employer sponsorship
  • Proficiency in MS Excel, PowerPoint, data analysis tools

Work Rights

Must have US work authorization without sponsorship

Tailored Resume

Cover Letter