Guest Service Executive (Islandwide)

SOURCEO PTE. LTD.

Singapore, Singapore
Not specified
Minimum diploma in hospitality
Able to perform rotating shifts
Handle guest complaints promptly
SOURCEO PTE. LTD. is seeking a Guest Service Executive in Singapore, responsible for delivering exceptional customer service, managing guest inquiries, and ensuring guest satisfaction. The ideal candidate should possess a diploma in hospitality, have a positive attitude, and experience in the hospitality industry, with knowledge of Opera software being a plus

Job Summary

  • The role requires providing courteous and efficient service while handling guest requests and complaints promptly.
  • Employees must be familiar with all room types, rates, and hotel facilities to effectively up-sell and inform guests.
  • Staff are responsible for ensuring guest room security, following emergency procedures, and maintaining professional communication with hotel personnel.

Matching Summary

Match Score: 85

SOURCEO PTE. LTD. is seeking a Guest Service Executive in Singapore, responsible for delivering exceptional customer service, managing guest inquiries, and ensuring guest satisfaction. The ideal candidate should possess a diploma in hospitality, have a positive attitude, and experience in the hospitality industry, with knowledge of Opera software being a plus.

Skills & Requirements

Must-have

  • Minimum Diploma in Hospitality
  • Able to perform rotating shifts
  • Handle guest complaints promptly

Nice-to-have

  • Positive attitude and outgoing personality
  • Good public relations skills
  • Previous experience in hospitality

Key Requirements

  • Minimum Diploma in Hospitality
  • Rotating shift availability
  • Previous hospitality experience (advantageous)

Work Rights

Not specified

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