Reservations Team Leader

King Edward VII's Hospital

London, United Kingdom
Base: up to £38,000py; bonus/equity: not specified...
Lead and motivate reservations team
Manage inpatient enquiries and bookings
Coordinate with hospital teams
As Reservations Team Leader, you will play a pivotal role in shaping a seamless and compassionate patient journey by leading and inspiring the reservations team

Job Summary

  • As Reservations Team Leader, you will play a pivotal role in shaping a seamless and compassionate patient journey by leading and inspiring the reservations team.
  • Key responsibilities include acting as the key contact for consultants, managing inpatient enquiries and bookings, and coordinating with hospital teams for admissions scheduling.
  • Benefits include annual leave, in-house training, company pension, private healthcare, and access to a global healthcare network through Bupa.

Matching Summary

As Reservations Team Leader, you will play a pivotal role in shaping a seamless and compassionate patient journey by leading and inspiring the reservations team.

Salary

Base: Up to £38,000pa; Bonus/Equity: Not specified; Benefits: Fantastic Benefits

Skills & Requirements

Must-have

  • Lead and motivate reservations team
  • Manage inpatient enquiries and bookings
  • Coordinate with hospital teams
  • Accurate data entry in Compucare
  • Professional communication and confidentiality

Nice-to-have

  • Friendly and outgoing personality
  • Proactive and positive approach
  • Commitment to equality and safety

Key Requirements

  • Strong understanding of medical terminology
  • Proven high-quality customer service experience
  • Computer literate with Word, Excel, and booking systems
  • Ability to work methodically independently and as part of a team

Work Rights

Not specified

Tailored Resume

Cover Letter