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KONE Bulgaria is seeking a Major Project Technician in Petaling Jaya, Malaysia, responsible for customer relationship management, service operations, and equipment safety. The ideal candidate will possess strong communication skills and a proactive approach to customer satisfaction while maintaining a safe working environment.
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Job Summary
Responsible for customer satisfaction through quality of service and proactive on-site communication.
Accountable for safe working practices and execution of service visits respecting schedule, quality, and processes.
KONE promotes an innovative and collaborative culture focused on employee engagement, ethical business practices, and sustainability.
Matching Summary
Match Score: 75
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KONE Bulgaria is seeking a Major Project Technician in Petaling Jaya, Malaysia, responsible for customer relationship management, service operations, and equipment safety. The ideal candidate will possess strong communication skills and a proactive approach to customer satisfaction while maintaining a safe working environment.
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Skills & Requirements
Must-have
customer relationship management
equipment safety and performance
service visit execution
site risk identification and escalation
workload planning with supervisor
service tooling and inventory management
Nice-to-have
training and coaching skills
proactive communication
ambassador attitude
employee engagement focus
sustainability culture
Key Requirements
familiarity with lift and associated technology
ability to attend proposed training
authorization to perform unplanned service repairs