Front Desk - Loyalty Member & Airline Crew Specialist - Full Time - Holiday Inn Dulles
B. F. Saul Company Hospitality Group
Sterling, US
On-site
Front desk availability
Loyalty member engagement
Airline crew manifest processing
The position of Front Desk - Loyalty Member & Airline Crew Specialist at B. F. Saul Company Hospitality Group in Sterling, US, requires an on-site expert to manage loyalty and airline crew engagements at the hotel front office. The role involves ensuring satisfaction for loyalty members and airline crews through efficient service, requiring availability during varying hours including weekends
Job Summary
This position serves as the on-site expert for loyalty and airline crew engagement in the hotel's front office.
The specialist ensures members receive their arrival requests, benefits, resolves account issues, and enhances overall loyalty satisfaction.
During scheduled hours, this position will be present at the front desk when crew arrives for an expedited check-in.
Matching Summary
Match Score: 85
The position of Front Desk - Loyalty Member & Airline Crew Specialist at B. F. Saul Company Hospitality Group in Sterling, US, requires an on-site expert to manage loyalty and airline crew engagements at the hotel front office. The role involves ensuring satisfaction for loyalty members and airline crews through efficient service, requiring availability during varying hours including weekends.