Customer Service Agent With German And Italian (m/f/d)

Capita

Kraków, Poland
Competitive salary; performance bonus included; be...
German language proficiency at c1 level
Italian language proficiency at c1 level
Experience with inbound calls and messages
You will provide excellent customer care by handling unique phone and email enquiries while promoting exclusive offers

Job Summary

  • You will provide excellent customer care by handling unique phone and email enquiries while promoting exclusive offers.
  • The role requires working in shifts from 8:00 to 24:00, five days a week, totaling 40 hours per week.
  • Employees receive competitive salary, performance bonuses, medical healthcare, and access to Employee Network Groups.

Matching Summary

You will provide excellent customer care by handling unique phone and email enquiries while promoting exclusive offers.

Salary

Competitive salary; Performance bonus included; Benefits include LuxMed healthcare and Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency at C1 level
  • Italian language proficiency at C1 level
  • Experience with inbound calls and messages
  • Ability to work shifts Monday-Sunday
  • Knowledge of MS Office applications

Nice-to-have

  • Customer-oriented attitude
  • Excellent organizational skills
  • Willingness to learn new products
  • Interest in internal training roles
  • Diversity and inclusion awareness

Key Requirements

  • Minimum C1 level in German
  • Minimum C1 level in Italian
  • Full-time availability for shift work

Work Rights

Not specified

Tailored Resume

Cover Letter