Customer Value Lead - Freelancer (m/f/d)

Roche UK

Vienna, Austria
On-site
Customer research and segmentation
Digital health sector experience
Quantitative and qualitative methodologies
Roche UK is seeking a Customer Value Lead on a freelance basis to enhance customer understanding in the digital health sector. The ideal candidate should have substantial experience in innovation marketing, customer insights, and a background in digital health or MedTech

Job Summary

  • The Digital Health team is looking for a Customer Value Lead to join the current cluster of experts focusing on customer research and segmentation to enhance understanding of customer needs and value drivers in the digital health space.
  • You will oversee the entire project lifecycle, from initial research meetings and project definition to cross-functional execution and budget management.
  • We are committed to providing a healthy, equal and inclusive working environment for our employees to bring true relief to the patient!

Matching Summary

Match Score: 85

Roche UK is seeking a Customer Value Lead on a freelance basis to enhance customer understanding in the digital health sector. The ideal candidate should have substantial experience in innovation marketing, customer insights, and a background in digital health or MedTech.

Skills & Requirements

Must-have

  • customer research and segmentation
  • digital health sector experience
  • quantitative and qualitative methodologies
  • project lifecycle oversight
  • executive leadership communication

Nice-to-have

  • familiarity with Roche ecosystem
  • strategy development experience
  • German or Spanish language skills

Key Requirements

  • 5-10 years of industry experience
  • Degree in psychology, sociology, market research or similar
  • Proficiency in qualitative and quantitative methodologies
  • Strong background in Digital Health or MedTech
  • Native-level or professional fluency in English

Work Rights

Not specified

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