The role involves serving as a highly technical resource responsible for delivering outcome-based technical services across all stages of the customer lifecycle
Job Summary
The role involves serving as a highly technical resource responsible for delivering outcome-based technical services across all stages of the customer lifecycle.
You will act as a trusted advisor to clients, designing bespoke solutions and integrations that drive tangible business value while ensuring security compliance.
Braze seeks individuals who are proactive, resourceful, and driven to continuously improve processes in a fast-paced, collaborative environment.
Matching Summary
The role involves serving as a highly technical resource responsible for delivering outcome-based technical services across all stages of the customer lifecycle.
Skills & Requirements
Must-have
3+ years technical role experience
SaaS and Mobile API expertise
Complex customer environment management
Technical solutioning and architecture design
Cross-functional collaboration skills
Nice-to-have
AI and machine learning knowledge
Entrepreneurial builder mindset
Strong written and verbal communication
Intellectual curiosity and problem solving
Comfort building with AI tools
Key Requirements
Bachelor's degree in Computer Science or related field
3+ years experience in Solutions Architect or Technical Account Manager roles
Deep technical domain knowledge of SaaS, Mobile, APIs, and Programming