Sr Servicenow Developer

DXC Technology UK

United States, TX, United States
Servicenow itsm modules
Servicenow custom applications
Servicenow business rules, glide records
Manage, develop, train, and support all aspects of ITSM modules including Incident, Problem, Change, Service Request, and Knowledge Management

Job Summary

  • Manage, develop, train, and support all aspects of ITSM modules including Incident, Problem, Change, Service Request, and Knowledge Management.
  • Develop, configure, and improve core and custom applications and work directly with end users to resolve support issues.
  • Manage 3rd Party Integrations with other systems, such as Verizon, ISAM, Omnibus, Azure etc. (REST, SOAP, MID Servers, etc.).

Matching Summary

Manage, develop, train, and support all aspects of ITSM modules including Incident, Problem, Change, Service Request, and Knowledge Management.

Skills & Requirements

Must-have

  • ServiceNow ITSM modules
  • ServiceNow custom applications
  • ServiceNow Business rules, Glide records
  • ServiceNow workflows, Service Catalog
  • ServiceNow reporting, Performance Analytics
  • ServiceNow CMDB, Discovery, Mapping
  • ServiceNow 3rd Party Integrations
  • ServiceNow Mobile configuration

Nice-to-have

  • Agile development process
  • Field Services module familiarity
  • Vendor Portal familiarity
  • Strong analytical skills
  • Good communication skills

Key Requirements

  • 3-5 years of experience
  • Bachelor's degree or equivalent
  • Java Scripting, XML, HTML, REST Web Services
  • US citizens or Green Card holders

Work Rights

US citizenship or Green Card

Tailored Resume

Cover Letter