Mission Control Specialist

Point72 Asset Management LP

New York, United States
Base: $200,000-$280,000 usd; bonus/equity: discret...
On-site
10+ years in incident management
Production support and operations experience
Servicenow jira pagerduty tool proficiency
The role involves acting as a command-and-control lead for major incidents across global markets and technology platforms

Job Summary

  • The role involves acting as a command-and-control lead for major incidents across global markets and technology platforms.
  • Candidates must have over 10 years of experience in incident, problem, change, and event management within large-scale enterprise environments.
  • Point72 offers fully-paid health care benefits, generous parental leave, and tuition assistance to support employee well-being.

Matching Summary

The role involves acting as a command-and-control lead for major incidents across global markets and technology platforms.

Salary

Base: $200,000-$280,000 USD; Bonus/Equity: Discretionary bonus compensation included; Benefits: Comprehensive package including health care and 401(k) match

Skills & Requirements

Must-have

  • 10+ years in incident management
  • Production support and operations experience
  • ServiceNow Jira PagerDuty tool proficiency
  • Shift work for global follow-the-sun model
  • Disaster recovery failover execution

Nice-to-have

  • Strong leadership under pressure
  • Experience with Agile and DevOps methodologies
  • Background in highly regulated environments
  • Commitment to ethical standards

Key Requirements

  • 10+ years experience in incident and change management
  • Hands-on production support background
  • Experience in financial services or regulated industries
  • Ability to work shifts for global coverage

Work Rights

Not specified

Tailored Resume

Cover Letter