Représentant(e) Des Relations Financières À La Clientèle (contrat De 6 Mois)/customer Financial Relationship Representative (6-month Contract)

Wolseley UK

3d onsite
3-5 years credit collections experience
High-volume inbound call handling
Dispute resolution and account reconciliation
This role supports Wolseley Canada's customer accounts by resolving delinquent accounts and managing collections activities

Job Summary

  • This role supports Wolseley Canada's customer accounts by resolving delinquent accounts and managing collections activities.
  • The position offers a hybrid work schedule with three days in the office and two days remote, along with professional development opportunities.
  • Candidates must be able to handle high volumes of inquiries regarding billing, payments, and disputes while promoting self-service tools.

Matching Summary

This role supports Wolseley Canada's customer accounts by resolving delinquent accounts and managing collections activities.

Skills & Requirements

Must-have

  • 3-5 years credit collections experience
  • High-volume inbound call handling
  • Dispute resolution and account reconciliation
  • Microsoft Office proficiency
  • Independent work capability

Nice-to-have

  • CCP designation or pursuit thereof
  • Customer service background
  • Strong negotiation skills
  • Electronic invoicing promotion
  • Hybrid work environment adaptability

Key Requirements

  • Minimum 3-5 years Credit/Collections experience
  • Proven track record in collections success
  • Satisfactory criminal record check required

Work Rights

Not specified

Tailored Resume

Cover Letter