Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
Fully remote
Ai-powered contract lifecycle management
Customer success framework
Accelerate adoption and customer maturity
Workday is seeking a Senior Specialized Customer Success Manager for their AI-powered Contract Lifecycle Management (CLM) platform, Evisort, within a fully remote working environment. The ideal candidate will possess extensive experience in customer success, especially within SaaS and CLM, to drive customer adoption and value realization

Job Summary

  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success.
  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Matching Summary

Match Score: 85

Workday is seeking a Senior Specialized Customer Success Manager for their AI-powered Contract Lifecycle Management (CLM) platform, Evisort, within a fully remote working environment. The ideal candidate will possess extensive experience in customer success, especially within SaaS and CLM, to drive customer adoption and value realization.

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • AI-powered contract lifecycle management
  • Customer Success framework
  • accelerate adoption and customer maturity
  • strategic Customer Success
  • workflow redesign and process optimization

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • curious minds
  • empathy and shared enthusiasm

Key Requirements

  • 5+ years customer-facing services role
  • 5+ years managing customer relationships
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

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