Csr- Customer Care Representative

LINEAGE LOGISTICS

Not specified; annual bonus eligibility mentioned;...
Process customer orders accurately
Verify invoices and accounts timely
Coordinate product availability with warehouse
This role serves as the first point of contact to resolve customer issues and maintain professional relationships

Job Summary

  • This role serves as the first point of contact to resolve customer issues and maintain professional relationships.
  • The position involves processing customer orders, verifying invoices, and coordinating product availability with the warehouse team.
  • Lineage offers a career path with opportunities for growth, promotions, and comprehensive benefits including medical and 401k.

Matching Summary

This role serves as the first point of contact to resolve customer issues and maintain professional relationships.

Salary

Not specified; Annual bonus eligibility mentioned; Medical, dental, life insurance, 401k, PTO included

Skills & Requirements

Must-have

  • Process customer orders accurately
  • Verify invoices and accounts timely
  • Coordinate product availability with warehouse
  • Resolve customer issues as first contact
  • Generate weekly or monthly customer reports

Nice-to-have

  • Excellent verbal and written communication skills
  • Ability to multi-task and prioritize workload
  • Proficient in Microsoft Office Suite
  • Professional relationship building with customers
  • Energizing and enjoyable team culture

Key Requirements

  • High School diploma or GED may be required
  • English language proficiency required
  • Ability to lift minimum 20 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter